Loadable Card Program

Accounts Payable Services manages the Loadable Card program. They can be reached at

loadablecard@uky.edu.

The US Bank Rewards cards are non-reloadable. They are a single (one-time) load card.

The minimum load amount is $10. The maximum load amount is $599 (see BPM E-9).

Yes. To activate, the cardholder can visit www.usbankrewardscard.com or call Cardholder Services at 855-274-9934 in the U.S. or 918-858-9782 outside the U.S. US Bank accepts relay calls. The card CANNOT be used until it has been activated and funded.

The department should immediately reach out to loadablecard@uky.edu and request that the funds be reversed. The funds can only be reversed if the cardholder has not used the card. Otherwise, no funds can be withdrawn from the card.

The cardholder must immediately contact US Bank Cardholder Services at 855-275-9934 in the U.S. or 918-858-9782 outside the U.S. to report a lost or stolen card. US Bank accepts relay calls. The project/department that issued the card should never issue a replacement card. The card is to be treated like a cash payment.

Yes, on the last day of the month and year printed on the front of the card.

The expiration date will be provided to the department each time a new batch of cards is assigned to their project.

The PI/Custodian can send their request for additional cards to loadablecard@uky.edu.

They should include their projects primary cost object (grant/WBS # or Cost Center) and the number of cards needed for the next quarter. Additionally, a current IRB approval letter or exemption letter must be on file or included with the request.

Please see the quick reference card (QRC) entitled, “Process to Fund a US Bank Rewards Card”.

Card loads will occur Monday - Friday at 11am and 4pm (excluding holidays). Files received by these times will be loaded accordingly. Files that have errors/missing information will be delayed until the issue is resolved.

Accounts Payable Services manages the Loadable Card program. They can be reached at

loadablecard@uky.edu.

Yes, the US Bank Rewards cards are reloadable.

The minimum load amount is $0.01. The maximum single load amount is $599 (see BPM E-9).

Yes. The cardholder can visit usbankfocus.com or download the U.S. Bank Mobile App to activate their card and choose their Personal Identification Number (PIN).  They can also call Cardholder Services at 888-863-0681. The card CANNOT be used until it has been registered, activated and funded.

Yes. The card must be registered to the participant before the initial card load. Please see the quick reference card (QRC) titled, “US Bank Focus Card Registration”.

Please see the quick reference card (QRC) titled, “Process to Fund a US Bank Focus Card”.

The department should immediately reach out to loadablecard@uky.edu for assistance.

The cardholder must immediately contact US Bank Cardholder Services at 855-275-9934 in the U.S. or 918-858-9782 outside the U.S. to report a lost or stolen card. US Bank accepts relay calls.

Yes, on the last day of the month and year printed on the front of the card.

The expiration date will be provided to the department each time a new batch of cards is assigned to their project.

The PI/Custodian can send their request for additional cards to loadablecard@uky.edu.

They should include their projects primary cost object (grant/WBS # or Cost Center) and the number of cards needed for the next quarter, and who will be picking them up. Additionally, a current IRB approval letter or exemption letter must be on file or included with the request.

Card registration and load files will occur Monday - Friday at 11am and 4pm (excluding holidays). Files received by these times will be loaded accordingly. Files that have errors/missing information will be delayed until the issue is resolved.